ACX Consulting and all of our experts embrace and share the following key operating concepts, capabilities, rules, and values:

General:

• Quality is paramount
• We respect our customers as well as ourselves
• We do not discriminate people
• We do not tolerate discrimination of any kind
• We do not discuss clients' affairs with other clients
• We respect clients' privacy and never disclose clients' details to third parties

• We use Internet with all its tools as the primary means of communication with our clients
• We may refer our clients to other service providers that can accommodate certain specific needs of our clients
• We join forces with partners, if needed, to provide outstanding services
• Our experts work on projects worldwide - time zones, locations, working hours are secondary to customer loyalty
• Ingredients of a successful project: mix 70% of open two-way communication with 30% of patience concentrate, shake well, enjoy!

• We demonstrate a strong value-to-fee ratio for every project we undertake
• We provide ROI justification for our projects
• We do not charge by the hour, instead, we provide quotes for specific tasks or projects
• Our charges are transparent, fair, reasonable, and competitive
• Total customer satisfaction is not a concept; it is the foundation of our business